Terms of Service
1. Acceptance
By using our website or HaulHawk, or by buying a subscription, you agree to these Terms. If you do not agree, please do not use the service.
2. The service
HaulHawk lets you set up searches (routes, price, $/mile, trailer type and other filters) and sends matching vehicle-transport loads from load boards you have access to, as messages in Telegram. It is an information and productivity tool for dispatchers and carriers. We do not broker, post or transport loads, and we are not a party to any agreement between you and a shipper or broker.
You are responsible for having your own valid accounts and access rights on any third-party load board, and for following those platforms' terms. Load information comes from third parties; we do not guarantee that it is complete, accurate or still available.
3. Free trial
New accounts may get a free trial (currently 5 days) with all features. When the trial ends, access stops unless you buy a subscription. We may change or end trials at any time and may refuse trials to accounts we believe are misusing them.
4. Subscriptions and payment
Subscriptions are sold for 1, 3, 6 or 12 months at the prices shown on our website, in US dollars, including applicable sales tax / VAT. A subscription renews automatically at the end of each period at the then-current price until you cancel. You can cancel at any time using the link in your receipt email or through paddle.net; access continues until the end of the paid period.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's Buyer Terms also apply to your purchase.
5. Acceptable use
You agree not to: use the service for anything unlawful or fraudulent; resell, share or give others access to your account; copy, reverse-engineer or interfere with the service or its security; create multiple accounts to get repeated free trials; or infringe anyone's intellectual property.
6. Intellectual property
The website, the service, the Mini App, their design and code belong to OMV Studio. Your subscription gives you a personal, non-transferable right to use the service; it does not transfer any ownership.
7. Availability and disclaimer
We work to keep alerts fast and reliable, but the service is provided "as is" and "as available". We do not guarantee uninterrupted or error-free operation, delivery of every load, or any business result. Third-party platforms (Telegram, load boards) may change or stop working in ways outside our control.
8. Limitation of liability
To the extent allowed by law, we are not liable for indirect or consequential losses, lost profits or lost loads. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim. Nothing in these Terms limits liability that cannot be limited by law, or your statutory consumer rights.
9. Suspension and termination
We may suspend or end your access if you breach these Terms, do not pay, create a risk of fraud, or if we must do so by law. You may stop using the service at any time.
10. Changes
We may update these Terms. The current version is always on this page; material changes will be announced in the service or on the website before they take effect.
11. Contact
OMV Studio
Poland
Email: omvstudio.dev@gmail.com